Privacy Policy
Effective date: June 21, 2026.
Information we collect
We collect information you provide to use the organizer, including account email, onboarding answers, applicant nickname, state, checklist progress, call logs, reminder details, document labels, and document metadata. Paid users may upload files to a private document vault. Do not upload Social Security numbers in v1.
How we use information
We use information to operate WaiverPath, save checklist progress, provide reminders, create document indexes, generate packets, process billing, prevent abuse, support users, improve the product, and maintain required business records.
Documents and sensitive information
WaiverPath may hold disability, health, agency, or benefits-related records that you choose to upload. We are an organizer, not a government agency, law firm, Medicaid provider, insurer, or benefits advisor. Upload only documents you have permission to store.
Payments
Payments are processed by Stripe. WaiverPath does not store full card numbers. Stripe may collect payment, billing, fraud-prevention, and tax information under Stripe's own terms and privacy notices.
Cookies
We use essential cookies for app sessions and preferences. Optional cookies may be used for referral attribution and basic site improvement after consent. See the Cookie Policy for details and choices.
Sharing
We do not sell personal information. We share information only with service providers needed to run the app, such as hosting, object storage, payment processing, email delivery, analytics/error monitoring if enabled, legal compliance, security, or a business transfer.
Retention and deletion
We keep information while your account is active and as needed for support, legal, security, billing, tax, and backup purposes. You may request deletion through the Data Deletion page. Some billing and security records may need to be retained where legally or operationally required.
Children and caregivers
WaiverPath is intended for adults managing records for themselves or someone they are legally allowed to assist. A parent, guardian, caregiver, or authorized representative should control any account involving a minor or dependent adult.
Security
We use reasonable administrative, technical, and organizational safeguards, including private storage for uploaded documents and time-limited signed URLs where configured. No internet service can guarantee absolute security.
Your choices
You can request access, correction, export, or deletion by visiting Data Deletion or emailing support@waiverpath.com.