New Mexico · DDSD Central Registry
This checklist walks New Mexico's paper chain for the DD Waiver, Mi Via Self-Directed Waiver, and Medically Fragile Waiver — from Central Registry registration through the mailed packet, the 60-day documentation window, the 30-day Freedom of Choice response, and the Medicaid financial application. It is an organizer, not an eligibility decision.
Step 1
HCA says registration goes through the Pre-Service Intake Bureau (PSIB): call 505-630-9555 or 575-997-7980, mail or fax the registration form (fax 505-533-6077), or visit a DDSD regional office in person. The date DDSD receives the registration is the official registration date — log it.
Official sourceStep 2
After registration, DDSD MAILS the HCBS Waivers & ICF/IID Application Form (English or Spanish) plus Release of Information forms. Nothing arrives online — check the mailbox and open every DDSD envelope the day it arrives.
Official sourceStep 3
The completed application packet goes back to the Pre-Service Intake Bureau (packet questions: 505-350-0034). HCA says the date PSIB receives it becomes the application date and sets the position for service offers — every day the packet sits on the counter costs position.
Official sourceStep 4
Families have 60 days from receiving the packet to return supporting documentation. Start the document hunt (medical records, evaluations, releases) the day the packet arrives so the clock never runs out.
Official sourceStep 5
New Mexico's chain is paper end to end, so the family's copies ARE the record. Photocopy or scan every signed page before mailing and send by certified mail or with tracking so receipt dates can be proven.
Official sourceStep 6
At allocation, a Letter of Interest and Primary Freedom of Choice form arrive BY MAIL with 30 days to respond — choosing the DD Waiver, Mi Via, or ICF/IID plus a case-management agency, or asking to hold. Missing this letter is the most expensive mistake in the process.
Official sourceStep 7
The Medicaid financial application at allocation is mailed to the Institutional Care Waiver Unit, PO Box 830, Bernalillo, NM 87004. Medical eligibility runs separately through physician forms sent to the Third Party Assessor.
Official sourceStep 8
Every step in this process arrives by postal mail, so a stale address on the Central Registry means missed packets and missed deadlines. Update PSIB after any move or phone change and confirm contact details at least once a year.
Official sourceLast reviewed by WaiverPath: July 2, 2026.
WaiverPath is not a government agency, law firm, Medicaid provider, or benefits advisor. We help you organize information, documents, and follow-up tasks. Always verify requirements with the official agency or a qualified professional.
